Shipping Policy

We ship worldwide from Canada. Every order is packed by hand and shipped with tracking.

Rates

  • Canada: $12 CAD flat rate, tracked. Free shipping on orders over $150 CAD.
  • United States: $25 CAD flat rate, tracked.
  • Rest of the world: $45 CAD flat rate, tracked.
  • Buy more than one card and they ship together for one shipping charge.

When Your Order Ships

Orders ship within 2 business days of payment. You’ll get an email with your tracking number as soon as it’s on its way. Delivery usually takes 2 to 7 business days within Canada, 5 to 10 to the United States and 7 to 21 internationally.

Delivery Options

Both of these are free. Choose them at checkout under “Additional order information”.

  • Signature on delivery: the carrier gets a signature before handing over the package. Orders of $500 CAD or more always ship with a signature, whether or not you tick the box.
  • No safe drop: the package won’t be left at your door. If nobody’s home, the carrier leaves a notice and holds it for pickup.

International Orders

Prices are in Canadian dollars. Orders shipped outside Canada may be charged import duties, taxes or brokerage fees by your country’s customs. These are set by your country, aren’t included in our prices, and are the buyer’s responsibility. Depending on the carrier, they may be collected before delivery or when the package arrives.

United States: since August 2025 the US charges duties on all imported parcels, including low-value ones. Your carrier will tell you the amount and how to pay. A package refused at the door because of duties is returned to us. Once it’s back, we refund the item price minus the original and return shipping costs.

How We Pack

  • Raw singles: penny sleeve, top-loader and team bag, backed with cardboard, then sealed in a bubble mailer inside a second bubble mailer.
  • Graded slabs: wrapped in a bubble sleeve, then sealed in a bubble mailer inside a second bubble mailer.
  • Sealed product and accessories: boxed and padded so corners arrive sharp.

Lost or Damaged Packages

If your package arrives damaged, or tracking shows it delivered but you don’t have it, email support@cardtings.com within 7 days of the delivery date with your order number and photos of the package and card. Please keep the box and packing materials until we’ve sorted it out, since the carrier may ask for them. We’ll work it out with the carrier and make it right.

Please make sure your shipping address is correct at checkout. We can’t redirect a package once it has shipped.